Privacy Policy

HOWEA 2022 SL is the owner of HOWEA https://www.howealifestyle.com (hereinafter HOWEA”), with registered office in Portuetxe Street 83 Floor 2 Office 15 and CIF number B72724073 and is intended to SALE OF TEXTILE ITEMS.

In compliance with the provisions of the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, to Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of their digital rights.

HOWEA, informs users of its website about its Personal Data Protection Policy (hereinafter PPDP), according to Regulation (EU) 2016/679. In order for them to decide freely and voluntarily whether they wish to provide the personal data requested on its website or to the corresponding mobile application.

HOWEA reserves the right to modify its PPDP at its own discretion, due to a change in legislation, jurisprudence or business practice. In case of any modification, the new text will be published on this link, where the user will be informed of the current PPDP. In any case, the relationship with users will be governed by the rules in force at the precise moment when the link is accessed.

HOWEA is the owner of the database generated with the personal data provided by users in the various forms on the Website or the corresponding mobile application, and complies with current legislation. You agree that such data may be processed by HOWEA for the management of the services requested or contracted by you to HOWEA, you expressly agree that your personal data may be used to develop advertising or commercial prospecting activities, including through electronic means, of products and services of our professional activity and the maintenance of a history of commercial relations, provided that you check the box provided for this purpose.

The purpose of these files is to provide more detailed and personalized information about the company, products or any questions or information that is requested, to manage the purchase process and services. No data will be transferred to third parties, not understood as a transfer, the treatment that collaborating companies provide HOWEA, in accordance with the provisions described in Article. 28 of Regulation (EU) 2016/679.

The person responsible for the file undertakes to comply with the obligation of secrecy established in the applicable legislation, with respect to the personal data contained in the automated files. Likewise, the user is informed of the possibility of exercising their rights of access, rectification, deletion, portability and limitation or opposition by writing to the address of the Data Controller, indicating “exercise of data protection rights” or through the following email address: info@howealifestyle.com. Data subjects shall have the right to withdraw the consent given at any time in accordance with the provisions of Art. 7 of Regulation (EU) 2016/679. The withdrawal of consent shall not affect the lawfulness of the processing based on the consent prior to its withdrawal.

If you have any information, suggestions or questions regarding the security of the e-commerce systems and/or the Personal Data Protection Policy, please send an e-mail to the above address and write “Suggestions” in the “Subject” field.

If the reason for the contact with HOWEA is a claim or complaint related to any breach of your privacy or a complaint about security breaches in your e-commerce systems, you can send an email indicating in the “Subject” field the word “Complaint” to the email account indicated above, or you can write to us in our contact form. HOWEA, undertakes to provide a solution to your claim or complaint within 15 days, notifying you by the means you indicate. In case you do not agree with such solution, it will be the Data Protection Agency and, where appropriate, the Courts and Tribunals of Madrid who have jurisdiction to resolve any dispute.

In accordance with the above, HOWEA shall not be liable, under any circumstances, for any kind of damage that may be caused to Internet users by the website https://www.howealifestyle.com, due to the counterproductive actions that may occur, as described in the preceding paragraphs.

Information required and the purpose of the processing

The personal data to be collected by HOWEA shall in any case be adequate, relevant and not excessive, in relation to the scope and the specific and legitimate purposes for which they are to be obtained. If they are not provided by the user, HOWEA does not guarantee that it will be able to process your request or that the information and services provided will meet your needs.

The personal data provided, as well as any other data that may be provided during the course of the business relationship, will be included in a register of processing activities, for which HOWEA is responsible, for the following purposes:
  1. To carry out this commercial relationship, the management of the activity itself, the maintenance, development and control of the possible contractual relationship and / or in order to manage the service request made by the user (information, budget, appointment, etc.). For this purpose, the legal basis for the processing of your data will be the execution of the corresponding service contract.
  2. Sending informative content of interest to the user. For any commercial communication (offers, promotions, general information, etc.) HOWEA must have your express consent, therefore the legal basis of legitimacy is consent.
The user is responsible for the accuracy and updating of the data provided. HOWEA only processes the data provided to us by the owners or legal representatives of the same. If the user is going to provide personal data of third parties, he/she must previously inform them of the content of the data protection clause applicable to the third party, as well as obtain their express consent, whenever necessary. HOWEA disclaims any liability for failure to comply with this requirement. In case of modification of any data, HOWEA would appreciate that the user informs HOWEA in order to keep the data up to date.

How long we keep your data

HOWEA will retain your personal data for as long as it is necessary for the purpose for which it is being processed, provided that you have not requested its deletion and it is not to be deleted because it is still necessary for HOWEA. HOWEA will actively and periodically review the data in its possession and securely delete it, when there is no longer a legal, business or customer-related need to retain it. In cases where you revoke your previously granted consent for any type of processing or exercise your right to erasure of your personal data, please note that we are obliged to keep such information blocked, at the disposal of the Courts, Tribunals and competent Authorities, during the statute of limitations established by law to meet HOWEA’s possible liabilities arising from the processing of your data.

Data collected by users of the services

In cases where the user includes files containing personal data on the shared hosting servers, HOWEA is not responsible for the user’s failure to comply with the GDPR. We collect two types of data: personal and non-personal. Personal data is defined as data that can be used to identify a private person. The personal data we collect is as follows:
  • IP Address
  • First and last name
  • Address and city
  • E-mail address
  • Telephone number
  • Password (storage is encrypted)
  • Payment details (we cannot see card numbers)
  • Type and quantity of products purchased
  • Tracking numbers for tracking of shipped orders
  • Reviews / Opinions of products or services, only in case of verified purchases.
The non-personal data we collect is as follows:
  • Demographic data (age, gender)
  • Geographical data (language and location)
  • Statistical data and behavioral models (page views on HOWEA, click map, time and duration of visit, number of open sessions, number of page views, number of page visits, traffic channels, interests, searches, number of transactions).
  • Technical data (browser type and version, operating system and device type)

Why we collect personal data

  • Receive and produce orders
  • To register users and provide them with a personal login to Howea
  • To communicate with users in case of support requests
  • To run and optimize Howea
  • For statistical analysis
  • For marketing and advertising purposes

What information do we send to third parties and why?

Google Analytics and Yandex.Metrica: IP address and all non-personal data We use these services to analyze site visitors and their behavior. We use this data to improve our services. MailChimp – Email addresses We use the data provided by our users with consent for advertising and marketing purposes. To inform users about news and sales, studying their interests. IT companies providing technical support We do not send information to IT companies, but we use their resources to store the database containing users’ personal data to facilitate our website. SEUR: name and surname, physical address, telephone number, order information We use these services to fulfill orders. Payment Systems – Personal Data Entered During Order Placement When placing an order, users enter their payment information using the payment systems’ platforms. We do not receive or store such information. We provide the payment systems users’ personal data entered during order placement and the order total to facilitate payment.

Social networking platforms

We have access to user data when they consume and engage with our content on social networks. The data in question is provided by the user to the social media platform and is publicly available. In addition to that data, we have access to analytical tools provided by the social media platforms that allow us to analyze follower data to improve our communication, marketing and advertising purposes, to analyze interests and behaviors.

Cookies and why we collect them

Cookie files are plain text files stored by web browsers on users’ PCs. They contain a variety of data about recent visits to the site. Web sites rely on cookies to save settings and preferences and load them on repeat visits, for example, information about products viewed, account settings and shopping cart. Our site uses cookies primarily for the following:
  • User identification and authentication
  • Saving user settings and preferences
  • Tracking of usage statistics
  • We use cookies to aggregate statistical information and user data to optimize our site and present users with relevant marketing material.
We have no control over cookies set by third party services integrated into our pages, such as social networking services. They are controlled by the social networking service and relate to the ability of their users to share content on this site. We also use third-party cookies to track across sites and allow us to advertise to users on other sites/channels. Read more

Recipients of your data

HOWEA will not transfer your data to third parties unless required to do so by law and/or for purely operational reasons of the web service. In particular, your data may be shared with third party service providers who will act as HOWEA’s data processors (e.g., tax and accounting firms). These organizations are obliged to maintain the same level of privacy as HOWEA. In addition to the above, HOWEA may transfer or communicate personal data to meet its obligations to the Public Administrations in cases where this is required in accordance with the legislation in force from time to time and, where appropriate, also to other bodies such as the State Security Forces and the Judiciary.

Protection of hosted information

HOWEA makes backup copies of the contents hosted on its servers, however, HOWEA is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the full replacement of data deleted by users, as such data may have been deleted and/or modified during the period of time elapsed since the last backup. The services offered, except for specific backup services, do not include the replacement of the contents kept in the backup copies made by HOWEA , when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always subject to the user’s acceptance. The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to HOWEA.

Commercial communications

In application of the LSSI. HOWEA will not send advertising or promotional communications by e-mail or other equivalent means of electronic communication that have not been previously requested or expressly authorized by the recipients thereof. In the case of users with whom there is a prior contractual relationship, HOWEA is authorized to send commercial communications concerning HOWEA products or services that are similar to those initially contracted with the customer. In any case, the user, after proving his/her identity, may request that no further commercial information be sent to him/her through the Customer Service channels.

Exercising your rights

HOWEA informs you that you have the possibility to exercise the following rights free of charge:
  • right of access to your personal data to know which personal data are being processed and the processing operations carried out on them;
  • right to rectify any inaccurate personal data;
  • right of deletion of your personal data, when this is possible;
  • the right to request the limitation of the processing of your personal data when the accuracy, lawfulness or necessity of the data processing is in doubt;
  • right to the portability of your personal data;
  • right to object to the processing of your personal data.
  • right to revoke your consent at any time.
You may exercise your rights at any time by letter, addressed to HOWEA at the address Dracena 12, 4B 28016 Madrid or by email to info@howealifestyle.com specifying in both cases “Data Protection” and indicating the right you wish to exercise and your identification data, along with a copy of your ID card or valid document proving your identity (photocopy of passport). In the case of representation, it must be proven by a valid document. In addition, we inform you that you have the right to file a complaint with the Spanish Data Protection Agency especially when you consider that you have not obtained satisfaction in the exercise of your rights through the website www.agpd.es.

Safety measures

HOWEA shall adopt the necessary technical and organizational measures to ensure the security of personal data and prevent its alteration, loss, processing or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed. Personal data shall not be recorded in files that do not meet the conditions established in the personal data protection regulations.

Modification of the privacy policy

HOWEA may modify its Privacy Policy in accordance with the applicable legislation from time to time. In any case, we will inform you of any changes to the Privacy Policy that have a relevant impact on your privacy and the protection of your data, in the event that the applicable regulations so require, we will give you the possibility to grant your consent again. You may contact us by e-mail at info@howealifestyle.com, in case you have any questions or needs related to the protection of your data.

How we protect user data

We recognize the importance of protecting our users’ data and take all necessary steps to ensure that our users’ data is secure. To facilitate this, we use the most up-to-date and reliable technologies and update our security system on a regular basis. Here is an overview of our data protection system:
  • Personal data is stored in a database with several layers of protection;
  • User passwords are stored in encrypted storage and we do not have access to them;
  • Users’ personal data is protected against hacker attacks by our server software and the third-party servers with which we share user data;
  • Data transfers between our servers and our site users are encrypted to protect both parties from malware;
  • Our site is available through https technology;
  • Our safety certificates are regularly renewed

How to change, download or delete personal data

Any user can change their personal data entered in the HOWEA registration forms. You can do this on your user page. To download and delete your personal data, you can request it from our contact page or from our mail info@howealifestyle.com. Change To do this, go to your user page and click on edit. Download You can request your data for download from our contact page or from our mail info@howealifestyle.com. A link will be provided to download the requested information. Delete You can request us to delete your data from our contact page or from our mail info@howealifestyle.com. A link will be provided to confirm the deletion of the requested information. If you have any questions about your personal data or need assistance, please contact our support staff.

How to contact us regarding the collection and use of personal information

Any user can change, download or delete personal data entered in HOWEA registration forms. You can do this on your user page:
  • To change the personal data, click on edit
  • To delete personal data, please contact us to provide you with the information.
  • To download personal data, please contact us to provide you with the information.
If you have any questions about your personal data or need assistance, please contact our support staff or telephone **. You can also send correspondence to this address: C/ PORTUETXE 83 PISO 2 OFICINA 15, 20018 SAN SEBASTIAN, GUIPUZCOA SPAIN Users can also contact us through social networks.
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